Terms and Conditions

Travel Insurance:

Travel Insurance can cover a plethora of concerns. Obviously you can include injury or death benefits and can add medical expense coverage. Always check with your own medical insurance provider as to whether your personal policy covers you when outside your home country. If you are covered under Medicare, be advised: it does NOT cover you outside the United States. Emergency Assistance is part of the Medical Coverage and pays the expense of an emergency medical evacuation from remote locations, which can be extremely costly. Baggage Insurance covers loss or damage to your belongings during the entire trip, no matter where or how it occurs. Trip Cancellation protects payments you have made, which may be lost if you are forced to cancel your trip within the penalty period for a covered reason. It also covers loss of funds if a supplier becomes financially insolvent and unable to perform its duties. Obviously, there are certain exclusions and a possible exemption for pre-existing conditions. We advise you to read the policy coverage’s carefully and call the insurance company with any questions. Even with these issues, We highly recommend the purchase of comprehensive travel insurance.


Cancellations and Refunds:
Cancellations can only be made in writing and may be transmitted by mail/courier delivery, fax or e-mail and becomes effective the date upon which the notice is received by the Reroute Travel. We are not responsible for failed transmissions. It is the client’s responsibility to ensure that we received appropriate notification. Cancellation fees are as follows:


Tours/Land Packages and Cruises and Independent Personalized Travel:
• Cancellation after deposit is made is subject to a full refund less a $159 per person administration fee and all airfare penalties if package includes air;
• 60-31 days prior to departure, cancellation administration fee, 20% of the total of the total land/cruise package cost plus any airfare penalty that may apply;
• 30-15 days prior to departure, cancellation administration fee, 60% of the total land/cruise package cost and any airfare penalty that may apply;
• 14-0 days prior to departure or a “no-show”, 100% penalty (no refund).

Unused Services:
There will be no refund for any packaged inclusions the client chooses not to use.